The following originally appeared in the IndyStar on Dec. 22, 2021. To read it in the Star, click here. 

By  Holly V. Hays, Indianapolis Star

Since Damar Village opened on Indianapolis' southwest side this summer, one resident has become the neighborhood's "unofficial mayor."

Most nights around dusk, Robert Burcham walks through the complex, which serves Hoosiers with developmental and intellectual disabilities, checking to make sure everyone's wreaths are lit, ensuring the holiday spirit flows throughout the neighborhood.

It's just one of the roles he's assumed as the complex's unofficial mayor, a title Burcham is quick to laugh off. But this quasi-leadership position came naturally to Burcham, said Jim Dalton, Damar Services president and CEO, who said the 42-year-old has a knack for uniting those around him.

While the title doesn't come with official responsibilities, Burcham can often be found walking through the complex, making sure litter is picked up and checking in with his neighbors.

“He’s such a lovable guy," Dalton said. "We love the way that he uses his skills and influences people positively. He’s always in such a positive mood.

"He just brings joy everywhere."

Creating a community for Hoosiers with disabilities

Damar Village is one of the 54-year-old organization's latest efforts to expand services to Hoosiers with intellectual and developmental disabilities.

Each unit includes four bedrooms, two bathrooms, a kitchen and shared living space, and adjustments like grab bars and reinforced walls can be made to meet an individual's needs.

The 13-acre complex, adjacent to the agency's main campus on the city's southwest side, will eventually provide housing to 120 adults with disabilities. The current capacity is 51, Dalton said, and all existing units have already been spoken for.

Dalton said the organization hopes to break ground on the next phase of the project in 2022, which would create 100 additional opportunities for housing.

The goal is to create a space where residents can feel safe, valued and respected. They want to build a community for Hoosiers who may not have found that elsewhere.

“A lot of the people that we serve come from bad situations, bad places," Dalton said. "Even though they’re living in the community, they’re really ostracized in the community."

Burcham said, in his experience, the complex has succeeded in creating that feeling of community. One distinction he wanted to make for those otherwise unfamiliar with the complex is that it doesn't have a clinical, institutional feeling, where residents are isolated from each other.

“It’s not like that,” he said. “That’s what I like, is the freedom to be able to walk outside, interact with people, interact with the staff.”

'We all need to be more like Robert'

When he's not working — Burcham just celebrated his 25th work anniversary at Burger King — or strolling through his neighborhood, Burcham can sometimes be found in his apartment's spare bedroom, where he keeps his train sets.

It's a hobby his father had as a child, and one Burcham said he's come to love over time, too.

His current set-up includes at least two locomotives, including a scale model he says may be his favorite. Because the scale pieces are larger, they often include more detail, he said: "I get more joy out of (it)."

 

"I have cerebral palsy and scoliosis,” he said, “and it’s much harder for me to put a smaller train (on the track) than it is a bigger train.”

So, it's no coincidence that when volunteers set up the neighborhood light display, the piece placed nearest to Burcham's apartment, visible just outside his living room windows, was a train.

"There was a little strategy," in the placement of that particular piece, Dalton admitted.

When asked what he was most thankful for this holiday season, Burcham said he's excited for the first Christmas in his new apartment.

“I’m grateful for what I have," he said, "and where I’m living.”

There are some people you meet, Dalton said, that can offer you valuable lessons in life — if you're open to learning from them. Burcham, he said, is one of those people. He sets an example for others just by engaging with and appreciating the world around him. 

"We all need to be more like Robert,” Dalton said.

Learn more about Damar Services and Damar Village

To learn more about Damar Village, visit damar.org/damarvillage.To learn more about all the services Damar offers, visit damar.org.

You can reach IndyStar reporter Holly Hays at holly.hays@indystar.com. Follow her on Twitter: @hollyvhays.

Sometimes marketing types talk about brands and identity like they’re talking about alchemy. Or top-secret missile codes. Or Col. Sanders’ seven herbs and spices.

We tend to think of it more plainly than that. A brand should simply be a reflection of an organization or product. And as that organization or product evolves, that brand and the way it is communicated – through a graphic identity, a tagline or whatever – should evolve, too.

That’s why you’re seeing a new logo for JTPR. We’ve evolved, and it’s time for the way we present ourselves to evolve, too.

Of course, we started out as Jen Thomas PR, a one-woman show that quite simply got the job done.

We grew into JTPR, a two-JT firm that offered solid, clear-cut skills and expertise.

And now we think of ourselves a little differently. We still offer those same services, but we put an increasing emphasis on the power of the well-chosen word, straightforward counsel and the right action at the right time. It’s what our clients say they expect from us … what we do best.

So now we describe ourselves like this: JTPR gets people talking about things worth talking about in order to move people to action. With expert counsel, the right words and hands-on execution, we help organizations reach the right audiences, say the right things and get the results they want.

This fits nicely with our business plan, which we sum up by saying, “Work with nice people, and have fun doing it.”

When we discussed this vision of our business with our friend (and designer extraordinaire) Lindsey Hadley, she brought back a new logo for JTPR that we think captures wonderfully who we aspire to be: It’s sturdy and solid, with a dash of color and whimsy. It gets the job done with a bit of flair and fun.

That might not be as impressive as alchemy, or as intriguing as missile codes, or as “spicy” as a secret chicken recipe. But it’s who we are. 

 

During our firm’s recent rebrand, we spent a lot of time pondering the right words to describe what we do best.

We settled on Advisors. Writers. Doers.

Since the core of our work involves writing, Writers was a no-brainer.

Advisors was pretty easy, too. At this stage of our careers, we’re confident in our recommendations and the advice we provide clients.

The last word, though, was harder. We ended up with Doers.

We hesitated about that at first, worried that it sounded too tactical, too elementary, too lightweight. “Doers” are often seen as the “lowest rung” on the ladder, and we didn’t want people to think of us as a “low-rung” organization.

On the other hand, one of the reasons we opened our shop is that we wanted to provide advice to our clients and then actually see it through to fruition. To DO the work. We like what we do, and we plan to stay small – just the two of us – so we are, by design, the doers.

Of course, we also believe that serves our clients well. When they choose us, they get veterans doing the work. We’re not cooking up big ideas and handing them off to junior staffers. We’re not promising expertise and delivering rookie execution. We’re following through. Putting our experience to work. Making sure the job gets done.

And when we do need help? We reach out to the best partners and subcontractors in the business – people who we know value good work as much as we do – and continue to be engaged so that the job is done right.

Yep: We’re doers. And we feel good about that.

John and Jen